Milne Watson ship throughout the UK as well as worldwide.
Delivery Charges and Times
UK express shipping £7.50. Orders placed Monday - Friday before middayWill be shipped the same or the next day and received within 1-2 working days.
Europe and USA delivery £45 DHL or £20 International tracked. Orders will beReceived within 2-5 days with DHL but up to 14 days International tracked.
Rest of World delivery £45 DHL. Order will be received within 3-5 days.
International Shipping
Orders may be subject to taxes, import duties and fees (“Fees”) once they arrive in the destination country. These Fees are not included in our prices nor in our Delivery charges and you are responsible for their payment.
If you fail to collect your order from customs and it is returned to us, you will be responsible for the cost of the return shipment.
Our preferred courier is DHL for International. If you prefer to use International tracked it leaves the UK via Royal Mail and is then assigned to a domestic carrier.
Returns
All our pieces are made by hand in short runs. Unfortunately we do not accept returns for our necklaces unless they have been damaged. Please contact us if there is a problem with your piece within 30 days of purchase and we will see how we can assist you.
Delivery time applies for working days only, and DHL do not guarantee delivery on Saturday or Bank Holidays.
Delivery times are for pieces we have in stock only, our personalised and bespoke products can take slightly longer to arrive.
If you need any additional information on delivery times, please contact us.